Terms & Conditions

AGREEMENT TO TERMS

These Terms of Use form a legally binding agreement between you (“user”) and Emine Sevil Gürakan (“we”, “us”, “our”), regarding your access to and use of the [www.setoiler.com] website and related services (“Site”).

By accessing the Site, you confirm that you have read, understood, and accepted these Terms.

We may update these Terms at any time. Updates will be effective once posted on the Site. You are responsible for reviewing them regularly. Continued use of the Site after changes means you accept the updated Terms.

This Site is operated from Turkey and governed by Turkish law. If you access it from other countries, you are responsible for complying with your local laws.

Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Site is intended for users aged 18 and over. If you are under 18, you must use the Site under the supervision of a parent or legal guardian.

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise stated, the Site and all its content (including text, graphics, logos, images, software, and trademarks) are owned or licensed by us and protected under Turkish and international intellectual property laws.

You may only use the Site for your personal, non-commercial use. You must not copy, reproduce, distribute, or exploit any part of the Site without our prior written permission.

USER REPRESENTATIONS

By using the Site, you represent that:

• All information you provide is true, accurate, and current.

• You will update your information as needed.

• You have the legal capacity to enter into these Terms.

• You are at least 18 years old, or using the Site with parental permission.

• You will not use the Site for illegal purposes.

• You will not violate any laws or regulations.

If you provide false or incomplete information, we reserve the right to suspend or terminate your account.

USER REGISTRATION

You may need to register to use certain features. You are responsible for maintaining the confidentiality of your password and account.

We reserve the right to refuse or remove usernames that are inappropriate.

PRODUCTS

We make every effort to display product details accurately. However, we do not guarantee that descriptions, colors, or specifications are error-free or exactly match the physical products.

All products are subject to availability. Prices and stock may change without notice.

PURCHASES AND PAYMENT

We accept online payments. You agree to provide accurate and up-to-date payment information.

You authorize us to charge your payment method for all amounts due, including shipping fees and taxes.

If there is a pricing or billing error, we reserve the right to correct it even after payment.

Orders cannot be cancelled once shipped.

International orders may be subject to customs fees, taxes, or duties, which are the buyer’s responsibility.

We reserve the right to refuse or cancel any order placed through the Site, at our sole discretion. This includes limiting or cancelling quantities purchased per person, per household, or per order.

[RETURN/REFUNDS] POLICY

We accept returns of unused, unaltered, and undamaged items within 14 days of the item’s ship date, provided that all original tags are attached. The product you desire to change should be sent together with its original invoice.

We accept international returns of unused, unworn, unwashed, unaltered, and undamaged items within 14 days of the item’s ship date, provided that all original tags are attached. The product you desire to change should be sent together with its original invoice. We are not responsible for international return shipping fees.

PROHIBITED ACTIVITIES

You agree not to:

• Use the Site for unauthorized commercial activities.

• Collect data from the Site without permission.

• Interfere with Site security or operations.

• Upload harmful software or content.

• Violate any laws while using the Site.

Violation may result in immediate suspension or legal action.

GUIDELINES FOR REVIEWS

When leaving reviews, you agree to:

• Provide honest, firsthand experiences.

• Avoid offensive, discriminatory, or illegal content.

• Not post false, misleading, or competitor-related reviews.

• Not organize a campaign encouraging others to post reviews, whether positive or negative.

We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to monitor reviews or to delete reviews, even if others consider them objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners.

Reviews posted on the Site are not endorsed by us and do not necessarily reflect our views. We assume no liability, or losses resulting from any review.

We may remove any reviews at our discretion without notice.

SUBMISSIONS

Any suggestions, feedback, or ideas you submit become our property. We may use and share them without obligation or compensation to you.

You waive any moral rights to the submissions you provide.

We care about your privacy.

Please review our Privacy Policy posted on the Site. By using the Site, you consent to the collection and processing of your data in Turkey, in accordance with Turkish data protection laws.

If you access the Site from the European Union, Asia, or any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in Turkey, then through your continued use of the Site, you are transferring your data to the Turkey, and you expressly consent to have your data transferred to and processed in the Turkey.

If you believe any content on the Site infringes your copyright, please contact us with full details.

Providing false claims may lead to legal responsibility.

TERM AND TERMINATION

These Terms remain in effect while you use the Site.

We may suspend or terminate your access without notice if you breach these Terms or applicable laws.

You are prohibited from creating a new account if your previous account was terminated.

We also reserve the right to take legal action where necessary.

MODIFICATIONS AND INTERRUPTIONS

We reserve the right to modify or discontinue the Site or any part of it without notice.

We are not liable for any downtime, interruptions, or data loss.

CORRECTIONS

There may be errors or inaccuracies on the Site.

We reserve the right to correct them without prior notice.

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

• Your use of the Site,

• Your breach of these Terms,

• Your violation of any rights of a third party.

USER DATA

We may retain and process data you provide for operational purposes.

While we perform regular backups, we are not responsible for any loss or corruption of data.

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

hello@setoiler.com